Shelly Platform

Appearance

Troubleshooting ​

"is a GenN device, which speaks the /rpc/ API" ​

Your device is Gen2 or newer, which this plugin does not yet poll. See Supported Devices. The device is fine; the plugin is being explicit rather than failing silently.

"Timed out after 4000ms contacting ..." ​

The device did not answer in time. Check in order:

  1. Is the IP still correct? curl http://<ip>/shelly
  2. Is the device on a different VLAN or a guest network that blocks LAN traffic?
  3. Is the Wi-Fi signal weak? /status reports wifi_sta.rssi; below about -80 dBm is poor.

Raise timeout if the device is reachable but slow.

"Authentication required" ​

The device has HTTP authentication enabled. Add username and password to its config entry.

"HTTP 404 for /status" ​

The device answered but does not serve the Gen1 API at all. Confirm what it is with curl http://<ip>/shelly.

Errors stop appearing after the first one ​

That is intentional. A repeating identical failure is logged once, then counted silently, and a recovery message reports how many were suppressed:

text
192.168.1.122: recovered (37 repeat(s) suppressed)

A device that is simply unplugged should not produce an error line every few seconds forever.

Devices appear but show no data ​

Check that the plugin is loaded under plugins[] (native mode), not platforms[]. Only native plugins can report telemetry to the OpenBridge devices view.